UNCORKED KITCHEN FREQUENTLY ASKED QUESTIONS

How early should I arrive for my event?

The Kitchens will be open 15 minutes prior to the start of your event.  If you happen to arrive before the kitchens open we encourage you to join us in our wine bar to relax and start socializing while you wait.

Can my children attend an event with me?

Unless otherwise specified all adult event participants must be 18 years of age or older. This is for the safety of all of our guests.

I have a food allergy or religious dietary restriction; can you make substitutions or omit items?

Absolutely! We will do whatever we can to accommodate food sensitivities, allergies and dietary restrictions. We ask that you call at the time of reservation to discuss your dietary restrictions. We will consult with our chefs and review our menu to find the best option for your needs. If a particular class is not right for you, we will steer you towards one that works for you. Please note our kitchens are NOT a gluten-free or nut free environment.

My child has food allergies or religious dietary restrictions; can you make substitutions or omit items?

NUT ALLERGIES
Uncorked Kitchen is not a nut free facility. Any nuts that are on site are stored in enclosed containers. All pans, pots, bowls, etc are run through our ware washing machine which reaches sanitizing temperatures during the cycle. In the classes most recipes we select allow the option of including or excluding nuts and we set up for each child accordingly. For the birthday parties NONE of the recipes include nuts.

OTHER FOOD ALLERGIES OR RELIGIOUS DIETARY RESTRICTIONS
We also try to accommodate children with other allergies like milk allergies, sesame, soy, etc. As long as you let the Uncorked Kitchen staff know when you register your child that there are food allergies or dietary restrictions like no pork or no shellfish we will always try to find a substitution for the student unless the recipe restricts it. It is VERY IMPORTANT that you indicate these issues when you register.

What should I wear to my event?

We recommend that participants wear closed-toe shoes to class and to dress appropriately for a cooking environment. Open-toed shoes, and flip flops are not allowed to be worn during events. We will provide an apron for all participants to use during the event.

Do I need to bring anything with me?

Just your sense of adventure and willingness to participate. At Uncorked Kitchen we provide everything you will need to prepare a gourmet meal.

What if I am not able to make it, may I send someone else?

Yes, in the event that you are not able to make your scheduled event you may send someone in your place. Please call Uncorked Kitchen at (780)-632-0035 to notify us of the substitution. For kids’ classes a friend or another sibling of appropriate age may be sent in place of your child if they are not able to attend. We are not able to offer make up sessions for missed or partial attendance.

Can I buy a gift certificate for Uncorked Kitchen programs? Are gift certificates refundable?

Yes! Gift cards in any denomination may be purchased either through our online store by following the link at the bottom of the page; they can be purchased over the phone or in person. Gift certificate purchases are final and are non-refundable.

Do you have parking?

Yes, we have plenty of parking directly surrounding our building to the South, East and North.

What happens if I need to cancel my reservation?

Please see our Events Policies page for our cancellation and payment guidelines.